A woman in India has accused a Rapido bike taxi driver of harassment after he allegedly made repeated calls to her following a ride. The incident, which came to light in May 2026, has gone viral after she shared screenshots of the missed calls and raised serious concerns about passenger safety on ride-hailing platforms.
According to the woman’s account, the driver started calling her multiple times shortly after dropping her off. She claims the calls continued persistently even after she did not pick up, making her feel unsafe and uncomfortable. She later shared the evidence on social media, warning other women to stay alert while using such services.
What the Woman Shared
In her viral post, the woman uploaded screenshots showing dozens of missed calls from the driver’s number within a short period. She wrote that she had already completed the ride and had no further interaction with the driver. The repeated calls left her disturbed, and she decided to go public to highlight the issue.
She also tagged Rapido’s official handle, demanding strict action against the driver and better safeguards for female passengers.
Rapido’s Official Response
Rapido responded promptly to the complaint. The company stated that such behaviour is completely unacceptable and against their strict policies. They assured that the matter is being investigated seriously and appropriate action, including deactivation of the driver’s account, would be taken.
Rapido also reminded users to report any suspicious or inappropriate behaviour immediately so that quick action can be taken. The company emphasised its commitment to women’s safety and encouraged passengers to use in-app safety features like emergency contacts and ride sharing.
Public Reaction: Strong Support for the Woman
The post received massive attention, with most users supporting the woman and criticising the driver:
- “This is exactly why women feel unsafe using cab services. Strict action needed.”
- “Repeated calls after drop-off? Clear case of harassment.”
- “Rapido must ensure better background checks for drivers.”
- “Kudos to her for speaking up. Many suffer in silence.”
Several women shared similar experiences of receiving unwanted calls or messages from drivers after rides, highlighting that this remains a persistent safety concern in the gig economy.
Broader Issue: Women’s Safety in Ride-Hailing Apps
Ride-hailing platforms like Rapido, Uber, and Ola have transformed urban mobility but continue to face criticism regarding women’s safety. Common complaints include:
- Drivers misusing contact numbers shared during booking
- Unwanted calls or messages after trips
- Inadequate verification and training of drivers
- Delayed response to safety complaints
While companies have introduced features such as SOS buttons, live location sharing, and driver rating systems, incidents like this show that more needs to be done, including stricter background verification and faster grievance redressal.
Safety Tips for Women Using Ride-Hailing Apps
- Always share your ride details with a trusted contact
- Use the in-app SOS/emergency feature if you feel unsafe
- Avoid revealing personal information during rides
- Report any suspicious behaviour immediately
- Prefer well-lit pickup and drop-off points