A disturbing video from Andhra Pradesh has gone viral on social media, showing a Swiggy delivery agent falling on a railway platform while trying to deliver food to a train passenger. The incident has triggered a nationwide debate on the safety of gig workers and the risks they take to meet tight delivery timelines.
The video has left many viewers shocked and worried about how food delivery inside trains is being handled.
What Exactly Happened At Anantapur Railway Station
The incident reportedly took place at Anantapur railway station in Andhra Pradesh. A passenger travelling on a long-distance train ordered food using Swiggy’s train delivery service by entering their PNR number.
When the train stopped at the station, the delivery agent boarded the coach to hand over the food. However, the halt lasted only one to two minutes. Before the agent could safely get down, the train started moving.
⚠️Anantapur, Andhra Pradesh: a Swiggy delivery guy fell while getting down from a moving train due to a 1–2 minute halt.
Passenger was in 1st AC; train started before the handover was completed.
He could have lost his life.
18464 (Prashanti Express) pic.twitter.com/fvjOzqg6kX— Deadly Kalesh (@Deadlykalesh) January 9, 2026
In panic, the delivery agent attempted to deboard the moving train and fell onto the platform. Thankfully, he survived the fall.
How Train Food Delivery Works In India
Food delivery platforms like Swiggy and Zomato allow passengers to order meals while travelling by train. Restaurants located near selected railway stations prepare the food, and delivery partners hand it over during the train’s stop.
While the service is convenient for passengers, it depends heavily on short train halts and perfect timing, which can be risky for delivery agents.
Video Sparks Outrage And Serious Questions
After the video surfaced online, social media users raised serious concerns. Many questioned why delivery agents are allowed to board trains at all.
Some users pointed out that trains often run late for long durations but still halt for very short periods at smaller stations. Others questioned why passengers cannot come to the train door to collect their food instead of calling delivery agents inside the coach.
The incident highlighted how gig workers often operate under pressure, risking their safety for small earnings.
Hidden Risks Faced By Gig Workers
Gig workers like food delivery agents work without fixed working hours and often face pressure to complete deliveries quickly. In cases like train deliveries, they depend on unpredictable factors such as train delays, platform crowd, and sudden movement of trains.
Many experts believe there is a lack of clear safety guidelines and accountability when accidents happen. If something goes wrong, workers are often left to handle the consequences alone.
Swiggy’s Official Response To The Incident
After the video went viral, Swiggy issued a statement addressing the situation. The company said the delivery partner involved in the incident is safe and did not suffer serious injuries.
Swiggy also stated that its safety rules strictly forbid boarding or getting down from moving trains. The company added that it is strengthening training programs to ensure delivery partners clearly understand and follow safety protocols.
Why This Incident Needs Immediate Attention
This incident has reopened the discussion about whether food deliveries should be allowed inside trains at all. Safety experts argue that no delivery is worth risking a human life.
Clear rules from food delivery platforms and coordination with Indian Railways are needed to prevent such dangerous situations in the future.
Conclusion
The Andhra Pradesh train delivery incident is a wake-up call for food delivery platforms, railway authorities, and customers alike. While convenience is important, safety must always come first.
Gig workers play a vital role in modern services, and their lives should never be put at risk for quick deliveries. Strong safety policies, better coordination, and clear responsibility are essential to ensure such incidents do not happen again.
FAQs
What happened to the Swiggy delivery agent in Andhra Pradesh?
The delivery agent fell on the platform while trying to get down from a train that started moving during a short halt. He survived the incident.
Is food delivery allowed inside trains in India?
Yes, passengers can order food through apps using their PNR number, but safety rules must be followed strictly.
Did Swiggy take action after the incident?
Swiggy stated that the delivery partner is safe and that boarding moving trains is against company policy.
Why are gig workers at risk during train deliveries?
Short train halts, pressure to deliver quickly, and lack of strict safety enforcement increase the risk.
Can such incidents be prevented in the future?
Yes, by enforcing stricter rules, limiting deliveries to platform handovers, and improving coordination between companies and railways.