A disturbing incident involving a retail employee has gone viral on social media after he claimed that his manager forced him to open the store even though his mother was in the ICU.
The story has triggered a fresh debate about toxic work culture in India, especially in the retail and service sector where employees often face strict rules, unrealistic expectations, and very little empathy.
According to the worker, he informed his manager that his mother was admitted to the ICU after a medical emergency. Instead of granting leave, the manager allegedly insisted he report to duty and open the store “no matter what.”
‘I Couldn’t Leave… I Had No Choice’
The worker said he felt completely helpless. His mother was fighting for her life in the ICU, yet he was pressured to reach the store because there was “no backup staff.”
He explained that refusing to come could risk his job, and with heavy financial responsibilities at home, he felt he had no option left.
He said the most painful part was choosing between his job and staying next to his sick mother during a crucial moment.
Retail Employees Say This Is Not New
His post instantly went viral as many people shared that similar things happen often in retail jobs:
- Workers asked to cancel emergency leaves
- Staff scolded for attending medical issues
- Pressure to work double shifts due to shortage of employees
- Threats of pay cuts for taking sudden leave
Many people commented that retail employees are treated as “replaceable,” leading to zero empathy from management.
Netizens Express Anger
Social media users strongly criticised the company and called it a “classic example of inhuman work culture.”
Many said that no job should demand this level of sacrifice, especially during a medical crisis in the family.
One user wrote:
“Retail staff are treated like machines, not humans.”
Another commented:
“If someone’s mother is in ICU, how can a manager even talk about attendance?”
A Larger Problem in the Service Industry
This incident highlights a bigger issue—many retail workers deal with:
- Low pay
- Long hours
- Weekend shifts
- Strict attendance rules
- Fear of losing their job
- Experts say the system needs reforms, better policies, and proper emergency leave guidelines.
Conclusion
The viral story once again brings attention to the difficult lives of retail workers in India.
No employee should have to choose between their job and their family, especially during a life-and-death situation.
Workplaces must be more humane, more understanding, and more supportive during emergencies.
FAQs
What happened to the retail worker?
He was allegedly forced to open his store even though his mother was in the ICU.
Why didn’t he take leave?
He feared losing his job and said he had major financial responsibilities.
How did people react to his story?
Social media users expressed anger and criticised the toxic work culture.
Is this common in retail jobs?
Many commented saying similar incidents happen frequently due to strict rules and staff shortages.
What needs to change?
Better employee policies, emergency leave support, and more empathy from management.