Popular actor Rana Daggubati recently grabbed headlines after he openly criticised IndiGo Airlines for what he described as his worst flight experience. Known for his powerful role as Bhallaladeva in Baahubali, Rana usually stays away from public controversies, but this time, his frustration pushed him to speak out.
His strong words quickly went viral and sparked fresh discussions about airline service quality in India.
Rana Shares His Experience on Social Media
Rana Daggubati took to social media platform X to express his disappointment. He accused the airline of poor flight management, missing luggage, and staff who were unable to provide clear answers.
According to the actor, flight timings were confusing, his baggage could not be tracked properly, and ground staff seemed unaware of basic procedures. His post reflected the anger of a passenger who felt completely let down.
Actor Calls It His Worst Airline Experience
In his post, Rana clearly mentioned that it was the worst airline experience he had ever faced. He pointed out multiple failures in coordination and customer service, stating that such issues are unacceptable for a major airline.
Many passengers online related to his experience, sharing similar complaints about delays and lost baggage.
Rana Takes a Sarcastic Dig at IndiGo’s Promotions
The actor didn’t stop at one complaint. He also reacted sarcastically to IndiGo’s promotional posts. When the airline praised its engineers for ensuring smooth operations, Rana replied that while engineers may be doing their job, the ground staff clearly needed improvement.
In another sarcastic remark, he mocked the airline’s sales promotion, joking that discounted flights might not follow schedules and luggage might go missing.
IndiGo Responds to Rana’s Complaint
After Rana’s tweets gained widespread attention, IndiGo finally responded. The airline issued an apology and assured that their team was working to locate and deliver his missing luggage as soon as possible.
However, many users felt the response was generic and lacked accountability, especially given the seriousness of the issues raised.
Public Reaction and Ongoing Concerns
Social media users strongly supported Rana Daggubati. Many said his experience mirrors what regular passengers face daily. Several users demanded better training for airline staff and improved baggage handling systems.
The incident once again raised questions about customer service standards and whether airlines take passenger complaints seriously unless they go viral.
Conclusion
Rana Daggubati’s public criticism of IndiGo Airlines has highlighted common problems faced by air travellers in India. While airlines continue to expand, passengers expect basic efficiency, clear communication, and respect for their time and belongings.
This episode shows how even celebrities are not spared from poor service — and why airlines must focus on improving ground-level operations, not just marketing.