A fresh controversy has surfaced from Noida involving an online food order that went seriously wrong. A woman alleged that she received non-vegetarian biryani instead of vegetarian biryani through Swiggy during the holy period of Navratri. The incident quickly caught public attention and sparked a big debate online.
Online food delivery has become part of daily life, but cases like this raise questions about responsibility, sensitivity, and quality control.
What Exactly Happened With the Food Order
The woman, identified as Chhaya Sharma, claimed that she ordered veg biryani from a restaurant named Lucknowi Kabab Paratha located in Greater Noida. According to her, she unknowingly took a few bites before realising that the food was non-vegetarian.
Chhaya Sharma from Greater Noida ordered veg biryani from Swiggy during Navratri. But she got chicken biryani.
After eating some spoons she saw the meat piece. While she is pure vegetarian.
The owner of Lucknowi Kabab Paratha restaurant is arrested.#Navratri2025 #marketcrash pic.twitter.com/LJ4lwskKvw— Barbarik (@Sunny_000S) April 7, 2025
Navratri is an important religious period for many Hindus, and consuming non-vegetarian food during this time is strictly avoided by devotees. This made the incident emotionally distressing for her.
Woman Shares Emotional Video on Social Media
After discovering the issue, Chhaya Sharma recorded a video and shared it online. In the video, she appeared visibly upset and claimed that the act was done intentionally. She said she is a strict vegetarian and felt deeply hurt by the incident.
The video spread rapidly across social media platforms like Instagram and X, drawing massive attention and mixed reactions from users.
Police Action After Video Went Viral
Following the viral video and public outrage, Noida Police took swift action. The owner of the restaurant was taken into custody for questioning. The police confirmed the arrest through an official post, stating that the restaurant operator was detained for allegedly sending non-veg food against a veg order.
The police also mentioned that a detailed investigation is underway and further action would be taken based on findings.
Mixed Reactions From Netizens
The incident divided public opinion online.
- Some users strongly supported the woman, calling it a serious violation of religious sentiment and consumer trust.
- Others questioned whether an arrest was justified for what could have been a human or operational error.
Many people also raised concerns about food labelling, kitchen practices, and accountability of food delivery platforms.
Questions Raised About Food Safety and Sensitivity
This case highlights several important issues:
- Proper segregation of veg and non-veg food
- Responsibility of restaurants during religious occasions
- Role of food delivery apps in handling such complaints
- Need for faster and clearer grievance redressal systems
Mistakes in food orders can happen, but when they affect religious beliefs, emotions, and trust, the impact becomes much larger.
Conclusion
The Noida biryani incident shows how a single food delivery mistake can turn into a major public issue. While consumers deserve respect for their beliefs and clear accountability, the situation also raises questions about proportional response and system-level improvements.
As online food ordering continues to grow, stricter checks, better training, and sensitive handling of complaints are essential to prevent such incidents in the future.