Indian Railways is one of the largest transport systems in the world and carries millions of passengers every day. While it plays a key role in connecting cities and villages, passengers often complain about poor maintenance, overcrowding, and ticketless travel. A recent incident from a First AC coach has once again raised serious questions.
Passenger’s 1AC Experience Turns Into Nightmare
A passenger named Kushal Mehra recently shared his troubling experience while travelling in a First AC (1AC) coach. He posted pictures and messages on social media platform X, showing how the area outside his cabin was heavily crowded.
Despite paying for a premium ticket, he said he could not even walk properly to reach the washroom because several people were sitting and standing outside his cabin.
Blocked Washroom Access Shocks Netizens
According to Kushal, a group of women were blocking the passage outside his cabin. He mentioned that when he woke up and tried to go to the washroom, the area was so crowded that he couldn’t even move past them.
He also claimed that many of them were travelling without proper tickets, which made the situation more frustrating for a passenger who had paid extra for comfort and privacy.
Railway Staff Response Disappoints Passenger
Kushal said he spoke to the train attendant about the issue. However, the response he received was shocking. The staff reportedly told him that this situation is “normal” and nothing could be done.
This response angered the passenger even more, as First AC is supposed to offer strict access control and better service.
Social Media Post Goes Viral
Kushal shared photos and tagged Indian Railways and the Railway Minister in his post. In a sarcastic update, he wrote that the people blocking the passage looked relaxed and were chatting comfortably, as if nothing was wrong.
His post quickly went viral, with many users supporting him and sharing similar experiences of overcrowding even in premium coaches.
Indian Railways Takes Action After Tagging
After the issue gained attention online and the Railway Minister was tagged, action was finally taken. The unauthorised passengers were removed from the area outside his cabin.
Kushal later posted an update saying the space was cleared only after higher authorities were tagged. However, the incident left him deeply upset.
Passenger Says He Won’t Travel by Train Again
Despite the problem being resolved, the passenger expressed his frustration strongly. He said that the experience had completely spoiled his trust in Indian Railways and claimed he would never travel by train again.
This reaction reflects the growing anger among passengers who feel that complaints are addressed only after social media pressure.
Overcrowding and Ticketless Travel: A Big Problem
Experts believe that overcrowding and ticketless travel remain two major challenges for Indian Railways. During peak seasons, the situation becomes worse, affecting even reserved coaches.
While Indian Railways runs thousands of trains daily, managing the huge passenger demand remains a tough task.
Public Reaction and Bigger Question
Many social media users questioned how ticketless passengers were allowed near a First AC cabin. Others praised the passenger for speaking up and bringing the issue to light.
The incident has once again highlighted the need for better monitoring, stronger staff accountability, and faster complaint redressal systems.
Conclusion
This incident shows that even premium train travel in India is not always smooth. While Indian Railways did respond after the issue went viral, passengers should not have to rely on social media to get basic service. Stronger ground-level enforcement, better staff training, and strict checks against ticketless travel are necessary to restore passenger confidence.