Air travel is usually seen as one of the safest ways to travel. Millions of people fly every day without any issue. However, sometimes small incidents inside an aircraft raise serious safety concerns. One such incident recently happened on an IndiGo flight and has now gone viral on social media.
A passenger shared a video showing his seat shaking badly while the plane was in the air. The video shocked many people and started a debate on airline safety and aircraft maintenance.
What Happened on the IndiGo Flight?
The incident took place on an IndiGo flight travelling from Delhi to Lucknow. Soon after take-off, a passenger noticed that his seat was not stable. Within moments, the seat started moving back and forth in a disturbing way.
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The passenger, who was seated along with two others, recorded the incident on his phone. The video shows all three seats swinging together, creating panic mid-air. The passenger later described the experience as extremely frightening.
Passenger Shares Video on Social Media
After landing, the passenger uploaded the video on Instagram. In his post, he explained that he had never experienced anything like this before. He mentioned that the seat movement gave him a sudden shock and made him fear for his safety.
The passenger also pointed out that while he was healthy, such an incident could be dangerous for elderly passengers or people with medical conditions.
How the Flight Crew Handled the Situation
Despite the scary moment, the cabin crew acted quickly. They calmly shifted the affected passengers to empty seats at the back of the aircraft. This helped reduce panic and ensured the safety of everyone onboard.
After landing, the crew reportedly informed the maintenance team so the issue could be checked properly. Many passengers praised the crew for their quick and professional response.
IndiGo’s Official Response to the Viral Video
After the video gained attention online, IndiGo responded publicly. The airline apologised to the passenger and said the incident was unusual. IndiGo stated that aircraft seats are designed with safety locks and such issues are rare.
The airline assured that the matter would be investigated seriously. IndiGo also said passenger safety and comfort are always their top priorities and thanked the passenger for bringing the issue to their notice.
Public Reaction and Online Debate
The viral video triggered mixed reactions on social media. Some users criticised the airline and demanded stricter maintenance checks. They felt such incidents should never happen in mid-air.
Others questioned whether the video showed the full situation. A few people defended the airline, saying technical problems can happen sometimes, but what matters is how quickly the crew responds.
Why Such Incidents Raise Serious Concerns
Even though major flight accidents are rare, small technical issues can deeply affect passenger confidence. A loose or unstable seat may seem minor, but at high altitude, it can cause panic and even injuries.
This incident highlights the importance of regular safety checks, proper maintenance, and quick customer support. Airlines must ensure that even small equipment like seats are fully secure before every flight.
Lessons for Airlines and Passengers
For airlines, this incident is a reminder that safety inspections should never be taken lightly. Every complaint should be addressed before it turns into a viral issue.
For passengers, reporting problems immediately to the crew is important. Recording incidents responsibly can also help bring attention to safety gaps that need fixing.
Conclusion
The IndiGo seat-shaking incident may not have caused physical harm, but it certainly raised questions about in-flight safety standards. While the airline’s apology and assurance are positive steps, such incidents can leave lasting fear in passengers’ minds.
Quick action by the crew helped prevent the situation from becoming worse. However, airlines must ensure that such technical issues do not occur again. Passenger trust depends not only on apologies, but on prevention.