IndiGo, India’s largest airline, is facing one of its most difficult weeks. What was supposed to be a normal travel day turned into a nightmare for hundreds of passengers when flights were delayed for hours without proper communication. A video shared by a passenger has now gone viral and shows how bad the situation really was.
Massive Flight Disruptions Across Major Airports
In the last few days, IndiGo’s operations have collapsed unexpectedly.
More than 500 flights were cancelled in a single day — something that has never happened before for the airline.
Airports in Delhi, Mumbai, Hyderabad, Pune, and Chennai witnessed long queues, confused passengers, and repeated delays. Many travellers said they received very little information about what was happening.
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Passenger Shares Real Situation From Inside Aircraft
An Instagram video posted by Supreet Singh has gained huge attention online. He recorded his experience while sitting inside a delayed IndiGo aircraft, and the visuals show complete confusion among passengers.
Supreet said that passengers had already waited in the lounge for hours. But the worst part began after boarding.
According to him, people remained stuck inside the aircraft for nearly 2.5 hours without any proper update from the crew.
No Captain, No Food, No Clarity
The shocking part of the incident was that even after boarding, there was no captain in the cockpit.
Passengers were seated without knowing when the flight would move.
Supreet also mentioned that the airline did not have proper meal arrangements. After repeated requests, passengers were only offered a cup of noodles, which was not sufficient for everyone.
Families with small children, elderly passengers, and people with medical needs were seen struggling.
Tension Rises Inside the Aircraft
As time passed, frustration grew.
People started arguing, children were crying, and long queues formed inside the narrow aisle.
Some passengers even said they did not want to travel anymore and demanded to be allowed to deboard.
The environment inside the flight looked completely disorganized, showing how unprepared the airline was.
Passenger Advises Others To Avoid IndiGo For Few Days
At the end of the video, Supreet advised people planning to travel soon to avoid IndiGo for at least the next five days, until the situation becomes stable.
His video has now sparked a debate online about airline management and passenger safety.
Internet Reacts Strongly To The Viral Clip
The video created a wave of reactions on social media.
Many travellers shared their own experiences, saying they were also facing delays and confusion.
Some passengers suggested that IndiGo should temporarily cancel flights until the system becomes normal again.
Others questioned whether other airlines like Air India were facing similar problems.
The comments show a mix of fear, frustration, and uncertainty among frequent travellers.
Why Is IndiGo Facing Such a Breakdown?
While the airline has not given a detailed explanation, aviation experts believe the delays could be due to:
- Crew shortage
- Operational mismanagement
- Congested air traffic
- Weather-related disruptions
- Sudden system failure
Experts also say that when the schedule collapses once, it takes a long time to get flights back on track.
Conclusion
IndiGo’s reputation for punctuality has taken a major hit this week. The viral video shared by Supreet Singh has revealed the ground reality of how poorly passengers were handled during long delays. With no captain, no food, and no clear communication, travellers were left helpless inside a packed aircraft.
While airlines do face operational challenges, the lack of basic facilities and updates has raised serious concerns.
Passengers are now waiting to see how IndiGo responds and what steps the airline takes to restore trust.
FAQs
What exactly happened on the IndiGo flight?
Passengers were stuck inside a delayed flight for over two hours with no captain and very little information from the crew.
Why were IndiGo flights getting cancelled?
Experts believe it could be due to crew shortages, system issues, or operational mismanagement, though IndiGo has not given a full explanation.
Did passengers receive food or water?
According to the viral video, passengers only received a cup of noodles after repeated requests, which was not enough for everyone.
Are other airlines facing similar issues?
Some travellers claimed other airlines had minor delays, but none reported problems as severe as IndiGo’s.
Should people avoid travelling right now?
Passengers who experienced delays have advised others to avoid IndiGo for a few days until the situation improves.